The Archive Sale is until Wednesday April 30, 2025.

During the Archive Sale, you’ll find original Fabienne Chapot pieces from previous collections with discounts of up to 70%.

Please note: other promotions or discount codes can’t be combined with Archive Sale items.

We know it’s disappointing when your size isn’t available. Unfortunately, stock is not restocked during the Archive Sale — what you see is what’s available.

If your size is sold out, it won’t be coming back, so we recommend shopping early to avoid missing out on your favourites.

Nice to hear you’re eyeing pieces from both collections! At the moment, it’s not possible to combine Archive Sale items and regular collection items in one order.

You’ll need to place two separate orders — one via the Archive Sale webshop, and one via our main shop at fabiennechapot.com.

Yes, Archive Sale items can be returned within 14 days of receipt.

Here's how it works:
1. Go to http://fabiennechapot.com/archive-return 
2. Log in with your order number and e-mail address.
3. Select the number of items you want to return with the corresponding reason.
4. Choose your preferred shipping method.
5. You’ll receive a return label or barcode via email. Drop off your return at your chosen service point and keep your shipping receipt safe.

Please note:
• For orders from the Netherlands, Belgium and Germany, the return costs are a standard rate of €5.99 + €1 per returned item. International returns are at your own expense.
• Archive Sale items cannot be returned in our boutique

Unfortunately, exchanges are not possible for items purchased during the Online Archive Sale.

If something isn’t quite right, you’re welcome to return your item (via our online return portal) and place a new order.

Please note: Archive Sale items cannot be returned or exchanged in our boutiques.

It is not possible to use giftcards, discount codes or vouchers from Relove on our Archive Sale website.

We offer free shipping on orders over €150 in the Netherlands, Belgium and Germany.

Shipping rates:
• Netherlands, Belgium, Germany – Free (€4.95 below €150)
• Rest of Europe – €9.95*
• Rest of the World – €39.95*

* Heads up: in some countries, customs fees may apply.

You’ll find a Size Chart on every product page with detailed measurements, plus a handy Fit Quiz to help you find your ideal size and fit based on your body and preferences.

Want a better idea of the fit? Check the size the model is wearing for reference.

Still unsure? Our team is happy to help with personalised sizing advice — just reach out!

These are the fast and secure payment methods available:

• iDeal
• PayPal
• Credit Card (Mastercard, Visa and American Express)


Your personal information is in safe hands with our payment partners, Mollie and Shopify Payments.

No, you can checkout as a guest. But if you’d like to view your order history and enjoy a faster checkout next time, creating an account is a great option.

Once your order is confirmed, we’re unfortunately unable to make any changes. This includes the delivery address and the item(s) selected.

If the order no longer suits your needs, you can use our return service.

We ship with trusted partners like PostNL, DHL, UPS and DPD. The courier depends on your location and the fastest available option at the time of shipping.

Sometimes delivery updates aren’t 100% accurate — we recommend checking with the courier first, as they can often track the package more precisely.

Still can’t locate it? Get in touch with our customer service team and we’ll help sort it out as quickly as possible.

We're so sorry — that’s definitely not supposed to happen. Please contact our customer service team so we can look into it and fix it right away.

We’re really sorry to hear that — this isn’t the quality we aim for. Please return the item via our online returns portal and select “damaged item” as the reason for return.

Exchanges aren’t possible, so we kindly ask you to place a new order if you'd like a replacement.

For orders from the Netherlands, Belgium and Germany return costs are a standard fee of €5.99 + €1,- for each item returned.

International return costs are at your own expense. 

Archive orders can’t be returned in one of our boutiques.

We work with an online return portal where you can easily register your return and create your own label.

If something’s not working, our customer service team is happy to help.

Once we’ve received and processed your return, you’ll get a confirmation email. Your refund will be issued to the original payment method and may take 1–5 business days to appear, depending on your bank.

If you’re returning your full order, we’ll also refund the original shipping costs (for standard delivery). Please note that any extra charges, such as evening delivery, won’t be reimbursed.

We’re sorry to hear that something didn’t meet your expectations, and we’d love the chance to make it right. Please contact our customer service team so we can look into it together.

If your complaint concerns a defect, be sure to include a clear description and photos of the issue.

Look no further, you can find our general terms & conditions here.